A score is made against the job and the screening profile as they were at that moment. When something changes, such as the requirements, your weights or what you know about a candidate, you can screen one application again or every application for a role.
Re-score one candidate
On the candidate's page, open More (the three dots) in the tools at the top and select Re-run AI. The application goes back through screening on its own, without touching anyone else in the pipeline.
A message confirms Re-queued for AI screening. The scoreboard shows its progress while it runs and updates on its own when screening finishes, usually within a couple of minutes.
Re-run a single candidate when you changed the job's requirements or the screening profile and want to see this one candidate against the new bar.
Two things re-score a candidate on their own, so there is no need to re-run for them:
- The candidate writes. Every email from the candidate on their thread, Opener answers included, re-scores them with what they said, usually within ten minutes and at most six times a day. Automatic replies such as out-of-office messages do not count. See How AI screening works.
- Interview feedback is submitted. See Interviewer scorecards.
When screening failed
If screening could not finish, the scoreboard says AI screening failed with the reason, and offers Retry screening instead.
AI evaluation scoreboard
Screening already retries on its own up to three times before it shows this, and your team gets a notification when the last attempt fails.
What a re-score changes
The new scorecard replaces the one you see. It is made with the job's current requirements, the current screening profile, the email thread and any interview feedback.
A re-score never moves a candidate between stages and never undoes a decision. The one exception is a new application nobody has worked on yet: if it comes back as a Low match, it goes to the review queue, exactly as on its first scoring. See The AI never rejects anyone.
Re-score many at once
There are three places to re-score in bulk, each for a different change.
Step 1: After changing a job's requirements
On the job's page, Re-score 3 stale appears when some candidates were scored against an older version of the requirements. It re-scores only those. See Requirements, versions and stale scores.
Step 2: After changing a job's scoring
On the job's Screening page, Re-score this job re-scores every scored application for the role. Changing the weights or thresholds does not mark scores as stale, so use this one after tuning a job.
Step 3: After changing the company profile
When you save a new version in Settings → AI screening, a banner offers Re-score now. It re-scores every scored application in the company. It only appears right after saving.
Bulk re-scores include applications that finished scoring. An application whose screening failed is left out; use Retry screening on it instead.
Included, with a monthly limit per job
Re-scoring is included in your plan and is never charged. An application counts toward your usage once, the first time it is scored; re-running a candidate never counts it again, and neither do the automatic re-scores after a reply or interview feedback.
Bulk re-scores have a monthly limit per job:
- Each bulk re-score counts once for the job it covers. A company-wide re-score counts once for each job it re-scores.
- Next to the button you see how many re-scores the job has left this month, for example 2 of 3 re-scores left this month.
- Once a job reaches its limit, the button is disabled and says when you can use it again, for example Re-scored 3 times this month. You can re-score this job again from 1 December. The count starts again on the 1st of each month, Singapore time.
- A company-wide re-score skips the jobs that already reached their limit, re-scores the rest, and tells you how many it skipped.
- ari's Re-score every candidate card follows the same limit, and shows how many re-scores the job has left.
Re-running one candidate at a time has no monthly limit. If you re-run a great many single candidates within an hour, you are asked to wait a little before the next one.
The limit for your plan is on the pricing page. See Usage and projected charges.
Who can re-score
Anyone who can move applications can re-run a single candidate: by default Owners, Admins, Recruiters and Hiring Managers. Bulk re-scores also need permission to configure screening, which Owners, Admins and Recruiters have. See Roles and permissions.