After an interview, each interviewer files a scorecard: a recommendation, a written summary and answers to the job's interview questions. The team sees every scorecard on the candidate's page, and the candidate's AI score is updated with what the interviewers found.
Where feedback lives
Open the candidate and select the Interview feedback tab under Your workspace. The tab shows:
- a tally of the recommendations so far, such as 1 strong yes and 1 yes,
- Feedback due when you were on the panel of an interview and haven't filed yours yet (the tab then opens on its own and carries a dot),
- the candidate's interviews and their outcome,
- each scorecard, with the interviewer, the interview and its date, their recommendation, their answers and their summary.
Scorecards you owe also show on the dashboard under Needs you, once the interview is marked completed. See Needs you and notifications.
File your feedback
- Open the candidate's Interview feedback tab and select Add feedback.
- Under Which interview?, pick the interview. If you spoke outside a scheduled interview, choose A conversation not scheduled here.
- Answer the job's interview questions. Questions marked with a star are required.
- Choose Your recommendation: Strong yes, Yes, No or Strong no.
- Write a Summary: what you probed, and what you concluded.
- Select Submit feedback.
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This is read as evidence when the scorecard re-runs, alongside the CV. It is never shown to the candidate.
Step 1: Which interview?
Interviews you already gave feedback for are not offered again.
Step 2: The job's questions
The same questions for every interviewer, set on the job. A rating is a row of numbers; the guidance under a question says what a strong answer looks like. See Schedule interviews.
Step 3: Your recommendation
One of four, from Strong yes to Strong no.
Step 4: Summary
Read as evidence when the scorecard is re-run. It is never shown to the candidate.
If the job has no interview questions yet, the form asks only for the recommendation and the summary, and suggests adding questions so feedback becomes comparable across candidates.
You file one scorecard per interview. Submitting feedback for an interview whose time has passed also marks that interview Completed. The rest of the team is notified that your feedback is in.
How feedback changes the score
When a candidate's feedback changes, their application is scored again with the interview feedback read as evidence, next to the CV and anything else on file. A requirement the CV did not show can be matched by what an interviewer saw, and the scorecard then names the interview feedback as its source. See Rescoring.
A few things keep this calm:
- When a whole panel files within minutes, the scoring runs once more with all of it, not once per scorecard.
- A candidate who has already been rejected, hired or has withdrawn is not scored again.
- ari reads every scorecard when you ask it about the candidate. Try "What did the interviewers say?". See Using ari.
Interviews never reject anyone automatically
Interview questions have no knockout answers, and nothing said in an interview rejects a candidate on its own. Knockouts exist only on the screening questions a candidate answers when they apply, and even those only flag the application for a person to decide. See Screening questions and knockouts.
That holds for the score too. If a candidate's new score after an interview comes out as a Low match, they are not sent to the review queue: a person who has met the candidate decides what happens next. See The AI never rejects anyone.
Who can file and read feedback
Everyone who can see the candidate can read the scorecards. Owners, Admins and Recruiters can add feedback from the candidate's page. For other roles the tab says that their role does not allow submitting feedback. See Roles and permissions.
Feedback is for your team. It is never shown or sent to the candidate, and the activity log records that feedback was submitted without its recommendation or content.