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Using ari

Ask about candidates and roles anywhere in the app, and get answers that cite their source.

Who can do this
OwnerAdminRecruiterHiring ManagerViewer
Where to find it
ari

ari is the assistant built into aironauts® hire. Ask it about a candidate or about your open roles in plain words, and it answers from your own records, marking where each fact came from.

Acme Corp / Candidates / Wei Ling Tan / ari
ari
Context · Wei Ling Tan
Summarize candidate

Wei Ling Tan is a Strong match for Senior Backend Engineer, with an ATS of 92/100.

  1. Owned a Go payments service at 50k requests per second at Grab.
  2. Tuned PostgreSQL query plans on a large transactions table: PostgreSQL
  3. The interview panel is positive: 1 strong yes and 1 yes.

Worth probing how much of the Kafka migration she led herself, as James noted.

Suggestions (7)
Ask anything…
ari open beside a candidate. The answer marks the figures it took from her record, and the verdict appears as a badge.
  1. Step 1: What ari is looking at

    Under the name, Context says what ari works on: the candidate you have open, or Your workspace.

  2. Step 2: New chat and History

    New chat starts a fresh conversation. Chat history lists your earlier ones.

  3. Step 3: Where the facts come from

    Figures and facts ari takes from the record are highlighted, so you can tell them apart from its own words.

Open ari

Select ari in the top bar, on any page. ari opens in a pane beside the page rather than over it, so you can keep reading while you ask. Select ari again, or the cross, to close it; your conversation stays.

At the bottom, Suggestions opens a few ready-made questions. Select one to ask it, or type your own and press Enter.

While ari works, you see what it is doing, step by step, as it happens:

  • Straight after you ask, a line says what ari is reading, such as Reading Wei Ling's record or Looking at your workspace, then Thinking.
  • Each lookup gets its own line in a short list under your question. While it runs, the line says what ari is doing, such as Checking the jobs. When it is done, the line says what ari found, such as Checked 3 jobs. The current step stands out; finished ones are dimmed with a check.
  • When ari thinks a question through, a Thinking line shows its latest thought. Select it to read more. These thoughts are only shown while you watch and are never saved with the chat.
  • After a few seconds, a counter shows how long ari has been at it, so a long answer never looks stuck. In a task with several steps the list and the counter carry on from step to step.

With reduced motion switched on in your device settings, nothing moves: the dots and the line fade gently instead, and the counter and the step list keep updating. You can ask again once ari has answered. Close the pane meanwhile and a coral dot on ari shows that ari is still at work.

To stop ari partway, select Stop, which replaces the send button while ari works, or press Esc. What ari had written stays, marked Stopped, and you can ask your next question straight away. A card ari had already prepared stays for you to confirm or cancel, and nothing more is proposed. In a task, a form keeps what was already filled in and ari changes nothing more on the page; job work that was already running finishes, and the chat records it.

ari is there for everyone in the workspace.

Ask about a candidate

With a candidate open on the Candidates page, ari works on that person. It answers from their full record:

  • the scorecard, with every score, requirement and piece of evidence,
  • the CV's text and their answers to your screening questions,
  • the email conversation with them,
  • your team's interview feedback and internal notes,
  • the org chart of the company they applied to,
  • the other scored applicants for the same job, for comparison,
  • the record's status, as the candidate page shows it: the stage, when and how they applied, the identity check (verified or not, and which parts passed), any offer, interviews and write-ups you still owe, Opener, whether screening failed or the score is out of date, who rejected them and when, whether they opted out of the talent pool, and their attachments.

The suggestions on a candidate are Why was this candidate rejected?, Summarize candidate, Generate interview questions, Compare with previous, Find similar candidates, What did the interviewers say? and Summarize the team's notes.

Find similar candidates ranks other applicants for the same job by the skills they share with this one, without leaving the candidate you are reading.

Asking about a candidate needs a role that reviews candidates: Owner, Admin, Recruiter or Hiring Manager. Viewers can use ari for workspace questions.

Ask about your workspace

Anywhere else, ari works on your workspace. It can tell you where your open roles stand, who leads each one, and which roles have no strong candidates yet. It can find a candidate by name, or list candidates without one, such as everyone in Interview for a role or the candidates the AI recommends. It can tell you what needs your attention today, read your hiring numbers for a period, list past and upcoming interviews, read your notifications and tell you who is on the team. It only reads the companies you have access to.

It also knows how aironauts hire works and can take simple steps for you once you confirm. See ari as a guide and helper.

Answers you can check

ari is instructed to answer only from your records and its lookups, and never to invent a fact, a name, a date or a number. Each figure or fact taken from the record is shown highlighted, like the ATS score above, so you can check it against the scorecard.

Questions about where a candidate stands, such as "is she verified?", "which stage is he in?" or "did we make an offer?", are answered from the record's status, read fresh for each question, never guessed from an email. When ari can't see something, it says so and points you to the tab or page where it is, instead of assuming the answer is no. If your role can't see identity checks, ari tells you that rather than saying the candidate isn't verified.

ari also keeps the line between a recommendation and a decision. When the AI recommended rejecting someone but nobody has decided, ari says "the AI recommends", not "was rejected". See The AI never rejects anyone.

Looking things up never changes anything. A change ari proposes from the chat runs only when you confirm it. When ari works on a job in the background, a draft is saved straight away and anything final, such as publishing or changing a live job, waits for your confirmation on a card; in a task on the page, steps that send, schedule or publish wait for it too. Notes are added straight away. See ari as a guide and helper.

Your chat history

Your conversations with ari are saved, so you can pick up where you left off.

  • Opening ari on a candidate continues today's conversation about them. On a new day, a fresh conversation starts.
  • New chat starts a fresh conversation at any time.
  • Chat history lists your earlier conversations with the candidate's name, or Workspace, and the date. Select one to reopen it.
  • Delete this chat, at the bottom of the history, deletes the conversation you have open.

Your chats are private to you; colleagues can't see them. Only what was said is stored, along with any changes ari proposed and a one-line record of each step of a task. The CV, emails and notes ari looked up are not copied into the chat. Chats about a candidate are deleted when the candidate's record is deleted, and any chat left unused for six months is deleted automatically.

Rate an answer

Under each of ari's answers are a thumbs up and a thumbs down. They stay faint until you point at the answer, and are always shown on a phone.

  • Thumbs up saves your rating straight away. You can add a comment if you want to say what was good.
  • Thumbs down asks What went wrong? Pick any reasons that fit (Wrong or made up, Didn't do what I asked, Showed something broken, Not helpful or Other), describe the issue in your own words, and select Send.
  • You can change your rating at any time by choosing the other thumb.

Your colleagues never see your ratings. They go to the aironauts team together with your question and ari's answer, so the team can see where ari falls short and improve it.

Privacy: no training on your data

To answer from the full record, ari sees personal details: contact details and profile links, the CV, screening answers and full emails. ari's requests run on Google Vertex AI, which does not use them for training, with prompt caching switched off. If Vertex AI cannot answer, ari's backup provider is used, and there every request is held to models that keep no copy of the data and don't use it for training. If no such model is available, ari shows an error rather than use one that would keep your data.

ari answers factual questions about anything the record states, a date of birth or a nationality for example. It never guesses such details, and never lets them shape an assessment, a ranking or a recommendation. Screening itself is unchanged: the scoring still removes identity details before the AI assesses an application. See How AI screening works and How your data is protected.

Good to know

  • Each question you ask ari is recorded in the activity log, without the question's text. It shows as ari asked when you switch on Show everything. See Notes, activity and the audit log.
  • There is a limit on how many questions you can ask in an hour. If you reach it, wait a little and ask again.
  • If something goes wrong, ari says "ari couldn't answer that just now. Try again in a moment."

Still stuck?

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