Credits

Credits pay for AI image work: creating job visuals and upscaling them. Nothing else uses them: the hiring visual every published role gets, screening, ari and everything else are included. Your plan includes credits every month, and you can add monthly packs on top.

Go to SettingsUsage & billing and scroll to Credits. Owners and Admins can open it, and anyone given the Billing permission.

How the month works

• Included credits arrive on the 1st of each month, Singapore time, the same calendar month billing uses.
• Credits do not roll over. On the 1st the balance starts again from what the plan includes plus any packs you have.
• The Credits card lists what each kind of image work costs. Creating several formats at once costs less than creating them one at a time.
• If a generation fails, its credits are given back automatically.

Everyone who may create visuals sees the workspace balance in the header. Pointing at it, or tapping it, shows what is left this month, what credits are for, when they reset, how many you have used yourself, and your cap if you have one. Members who manage billing also get Manage credits, which leads here. Your profile, under SettingsProfile, lists your own recent use, and See history in either place opens the full credit history.

Topping up

1. 1

   Step 1: Pick a pack

   The three packs add a fixed number of credits every month. Choose Add pack on the one you want.

2. 2

   Step 2: Confirm

   With a card on file, the pack starts straight away. You pay pro rata for the rest of this month and get credits to match. Without a card, Stripe asks for one first.

3. 3

   Step 3: It renews on the 1st

   From then on the pack is charged on the 1st of each month, together with its credits.

You can add more than one pack. Stop ends a pack at the end of the current month; its credits stay usable until then. Packs need a paid plan, and they stop when the plan ends. A failed pack payment never limits your workspace: Owners and Admins get a notice and can update the card.

Caps per person

The Team use card shows what each member has used this month. Type a number next to someone to give them a monthly cap; leave it empty for no cap. The workspace balance always applies on top, so nobody can use credits the workspace does not have.

Who may use credits at all is a permission, Job visuals, which Owners, Admins and Recruiters have by default. Change it per person under SettingsTeam. See Roles and permissions.

Credit history

See history on the Credits card, under Team use, on your profile, or in the header's credits card opens SettingsUsage & billingCredit history. It reads like a bank statement for one month at a time, newest line first, with the balance after every line.

Above the list, the month's totals: included credits, top-ups, what was used and given back, what expired, and the balance now (or at the month's end). The current month's balance is the same number the header shows.

• Month picks any month since your workspace received its first credits. The page starts on the current month. A link to a month before the first one opens the first.
• Member narrows the list to one person's use. It is there for people who manage billing.
• Export CSV downloads the lines you are looking at, oldest first: date in Singapore time, type, member, reason, job, credits, the balance after each line and, for credits given back, when they came back.

Owners, Admins and anyone with the Billing permission see the whole workspace. Everyone else who may create visuals sees their own lines and the workspace's credits. The balance is still the workspace's, so it also moves when a teammate uses credits; their use shows as one total, never by name.

Notices

Owners and Admins get one notice a month when the balance drops below a fifth of the month's credits, and one when it runs out.