Notifications always appear in the bell and the inbox. You can also have them sent to you by email, so you hear about a new application or a candidate's reply without keeping the app open. Each person chooses for themselves, separately in every workspace they belong to.
Everything is off until you turn it on. Nobody gets a new email because of a change someone else made.
Choose what you get
Step 1: Open Settings, Email notifications
From the sidebar's Settings, or from the account menu under your initials. The Email notifications card on the Integrations page opens the same page.
Step 2: Pick a setting for each line
Off sends nothing. Instant emails you within a few minutes. Daily digest collects everything into one email a day. Each change is saved straight away.
The lines:
| Line | What it covers |
|---|---|
| New applications | New applications, finished scorecards and talent-pool matches |
| Review needed | Candidates waiting for a review decision, and screening that failed |
| Interviews | Interviews scheduled or moved, and interview feedback submitted |
| Candidate replies | Emails from candidates, and talent-pool candidates accepting an introduction |
| Offers | Offer approvals, changes requested, answers and questions from candidates, and expired offers |
| Billing alerts | Usage thresholds, more active jobs than your plan includes, a reached spending cap, credits running low or used up, and failed payments |
Billing alerts only appears for people who manage billing, usually Owners and Admins, because only they get those notifications.
Instant emails
A few minutes after something happens, you get one email listing it. When several things happen close together, they arrive in the same email rather than one each. Each line links to the record in the app, and Open notifications opens your inbox in that workspace.
The daily digest
The digest arrives once a day at 08:00 in your time zone, grouped by line, and only on days when there is something to report. The page shows which time zone it uses. If it is not yours, select Use with your time zone next to it, which takes the one your browser reports. Until you choose one, Singapore time applies.
What is left out
- Anything you have already read or dismissed in the app by the time the email goes out.
- Anything that happened before you turned the line on. Switching a line on never sends you the history.
- Notifications you could not see in the app: an email only goes to the person the notification is for, while they are still a member of the workspace.
Each notification is emailed to you once at most, however the line is set.
Steps you handle in a hiring process are always emailed to you when a candidate reaches them, whatever you choose here. So are the hiring process's own notifications and reminders that are set to email, while the ones set to the app only never are. See Hiring process: steps, people and rules.
Emails are written in your own app language. See Change the app's language. Every email ends with a Manage email notifications link back to this page.