Import candidates from Juicebox

Found people in Juicebox you want to consider for a role? Export them from Juicebox and upload the file here. Each person becomes a candidate on the job you choose, ready for you to review.

Juicebox offers no connection that keeps the two in sync, so this is a file import. Nothing updates on its own: to bring in more people later, export again and import the new file.

Export from Juicebox

In Juicebox, export the people you want as a CSV file, from a search or from a shortlist. Exporting with contact details includes their email addresses and phone numbers where Juicebox has them. Without contact details, Juicebox leaves those columns as TRUE or FALSE, and the import treats them as empty.

Import into a job

1. Open Integrations from the sidebar.
2. On the Juicebox row under Sourcing tools, select Import file.
3. Choose the Job the people should join, then select Choose a CSV file and pick your export. Select Next.
4. Check the columns, as described below, and select Check for duplicates.
5. Review the people, untick anyone you want to leave out, and select Import N people.

A message confirms how many people were imported, and how many were skipped as duplicates. Open job in that message takes you straight to them.

1. 1

   Step 1: Columns

   The import matches the columns it recognises: Full name (or First name and Last name), Email, Phone, Title, Company, Location and LinkedIn URL. It ignores capitals and spaces, so "Work Email" and "work_email" both count as an email column, and it picks up a column of LinkedIn profile links whatever it is called. Change any match that is wrong, or set it to Not mapped. A name or a LinkedIn URL is needed for each person.

2. 2

   Step 2: Review

   One row per person, with their title and company, their email or No email, and their LinkedIn profile. New means nobody with that email or profile is in your workspace yet.

3. 3

   Step 3: Possible duplicates

   Already in this job or Already in another job means someone with the same email address or LinkedIn profile already has an application. Same as row N means the file lists them twice. These rows start unticked; tick one to import it anyway, for example to consider someone who applied elsewhere for this role too.

Limits

• File type: CSV only, up to 500 rows per import. For a bigger export, import it in parts.
• Rows left out: a row with neither a name nor a LinkedIn URL is skipped, and the review step tells you how many.
• Duplicates: whoever already has an application for the job with the same email address is skipped at import, even if you tick them. People without an email are recognised by their LinkedIn profile, so importing the same export into the same job twice does not add them twice.

After the import

Imported people are candidates on the job, like any other: they appear in the candidates list, on the pipeline board as New and in the workspace pool. Some things are different, because they never applied:

• Nothing is sent to them. No confirmation, no status link and no Opener email. Contacting them is up to you.
• No AI score. Juicebox exports carry no CV, so AI screening has nothing to read and they show No CV where a score would be. Review them yourself. See How AI screening works.
• Their own channel. They are counted as Juicebox import in channel analytics, so you can see how people you sourced compare with applicants. See Channel performance and cost.
• Someone without an email address cannot be emailed from the app until you add one.
• The import is recorded in the job's activity, with how many were imported, skipped or failed.

The talent pool is not a destination for imports: it only holds people who opted in themselves.

Who can import

Owners, Admins and Recruiters can import candidates. The Import file button only shows for people whose role allows it. See Roles and permissions.